Contact RealtyCandy Support

Get the help you need

Contact our support team to see how we can help you build your real estate business.
We are open Monday-Friday, 9am to 5pm (US Mountain Time)

Support by email

Contact us at any time you need help.

Email us here

Give us a call

Talk to a RealtyCandy representative by calling us at 435.222.5522.

Call us here

Schedule an appointment

Get personalized customer service to find the best solution for you.

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Get In Touch

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idxaddons tour

Get a Live Training Section

We provide free IDXAddons tours for all RealtyCandy clients to get to know our platform. Contact us using the form above or send us an email to to setup a time that works for you. All IDX Broker users can become our clients for free.

You can also learn more about our tours here.

Get an IDX Broker Integration on your site today

As a Developer Partner with IDX Broker, we can do everything you need from a standard IDX Broker integration to creating customized CSS, Landing Pages, Showcase Pages, Widgets, and Slideshows. Not only can we help you customize your IDX Broker content to be fully responsive on any size device, but we’ll also help you use the CRM and lead management tools to really grow your real estate business.

We can create a website to match your needs.

We don't build for Internet Explorer, since it's an outdated browser with too many bugs and incompatibilities with the technologies we use. We do however build for Google Chrome, Firefox, and iOS.


Realtors to Webmasters

I worked as a full-time Realtor in a brokerage for a national franchise. While I was there, they provided us with a site like That worked pretty well for providing SEO and leads to the national company, but it did very little to build my own business.

I wanted something that would provide me with a residual business and I could take with me.  Something that didn’t belong to my broker. So, I got Thesis and Genesis and started making some websites with IDX Broker integration. I was surprised at how quickly I could get real leads from real clients on my websites. I got so busy that I was able to sell leads to other agents.

As time passed, agents and owners of brokerages approached me about building websites using IDX Broker for them. I was able to help some of my friends really optimize their business and get lots of leads.

I had more agents contacting me about building real estate websites and fixing existing WordPress real estate sites. I didn’t have enough time to help them and work my real estate business. As life would work out, my family and I decided to move across the country, and I couldn’t bring my real estate business with me.

I developed a service for using our MLS software, MLXchange for iPad at  This was something that I needed to take good care of my own clients, and other agents saw it and wanted it.

I decided to leave the “Realtor” business and take advantage of my family's move to change my business to providing tech services for real estate agents.

I know how to use IDX Broker, AgentPress, and WordPress to build a nice real estate business because I did it. I can help you build your business, too.

We have helped clients in Singapore, Canada to Florida, California to Maine, Las Vegas and Utah, and just about everywhere in between.

Our team here at RealtyCandy includes folks from all over the world. James lived in Mexico for about 16 years, and now is in Utah. There are others in California, Mexico, Brazil, Peru and more🙂

We, like a lot of modern companies, are spread all over the world to bring the best skill sets together for our clients. We have developers that have worked with IDX Broker for the last 5 or even 10 years, as well as a customer support team who are constantly expanding their technical skills, and are able to assist our clients in English, Spanish and Portuguese.


Let us help you.

IDX broker MLS search website AgentPress Elegant Estate IDXBroker real estate


IDX Broker setup

RealtyCandy as my IDX Broker Developer Partner

In order to have your account on our IDX dashboard, and to get more API calls for you using our developer API, we need you to inform IDX Broker that we will be your IDX Developer.

All you need to do is shoot an email to that says, “I want to use RealtyCandy as my IDX Developer.”  It is fast, easy, and free.

When you do this, we will be your first contact for IDX Broker support issues, and you will get the following at no charge:

  1. Text alerts for new signups for all agents in your IDX account. (Works great for Office accounts)
  2. TXT SMS alerts for returning visitors to IDX pages (Works great for Office Accounts)
  3. IDX to MailChimp integration
  4. One business-day email support from RealtyCandy
  5. Three times as many API calls on IDX Broker for IDX Addons or other tools.
  6. Mobile Leads tool to follow up with IDX clients. (Works great for Office Accounts)
    ...and more tools and templates available on